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Provides rental of a Private Branch Exchange (PBX) system hosted on the Cloud, accessible via the internet.
No need to wait for system installation; you can start using it quickly without needing to hire maintenance staff.
Ideal for businesses that require a PBX system for internal office communication.
Allows call forwarding to mobile phones and other branches at different locations without additional charges.

Offers a Call Center system rental service accessible via the internet, with monthly billing.
No need to purchase or wait for system installation; it can be quickly deployed without the need for maintenance staff.
Ideal for companies that need a Call Center system to provide customer services, such as after-sales support, information services, product inquiries, telephone orders, or notifying customers about promotions and billing.
Supports the expansion of the Call Center, allowing employees to handle calls remotely (Agent at home) or to relocate the Call Center without disrupting customer service.

Provides an integrated CRM system with a Call Center for an all-in-one solution, ensuring seamless collaboration to enhance business efficiency and productivity.
Suitable for a variety of businesses, such as Helpdesk, Tele Sales, TV Shopping, Debt Collection, and Insurance.
Can be customized to meet the specific needs of each business, supporting both inbound and outbound operations.

SIP Trunk enables phone usage via the internet without the need for physical wiring. It’s convenient, ready for immediate use, and allows easy adjustment of the number of lines.
Offers clear, uninterrupted call quality and can be integrated with your existing PBX system.
Ideal for businesses or organizations that require quick and easy access to 02 prefix numbers.
Additionally, we offer mobile phone numbers for outbound telesales and collection, as well as Sim gateway services to facilitate outbound calls according to the Sim provider’s package.

A comprehensive software solution for managing Call Centers.
Designed for Call Centers that require extensive reporting on key metrics to improve all aspects of their operations, providing in-depth statistical analysis.
Can be managed via a web browser.
QueueMetrics is trusted by thousands of companies worldwide as a solution to enhance Call Center efficiency.

We offer consultation, design, installation, and system development services tailored to customer needs, such as CRM systems or APIs for connecting internal and external systems.
We also provide development services for seamless integration with Email and Social Media platforms, including Facebook Messenger and LINE, enhancing the efficiency of Call Center management.
Our team of expert developers is ready to provide guidance, helping you navigate the complexities of the technological world to make your business operations smoother.

We design and install IP PBX systems at the customer’s location for internal organizational use.
Ideal for large organizations that prefer not to store data on the Cloud, have their own network and Call Center equipment, and have an in-house technical support team.
Customers can manage the system as administrators and customize settings to meet the specific needs of users within the organization.
Protollcall provides technical support, consultation, and post-installation maintenance for one year after delivery.